You've received an Order from the City.
A Property Standards Order, an Order to Comply, a Notice of Violation — whatever your municipality calls it, there's a date on it. We handle the repairs, the permit and the City, and stay with the file until it's closed in writing.
Free site visit. Free written quote. No obligation.
Illustration — not an actual order
Your deadline is printed on your order.
The dates that matter to you are on the document in your hand. There is usually a date by which the work has to be done — and, separately, a much shorter window if you want to dispute the order at all. The two are easy to confuse, and the short one is easy to miss entirely.
Send us a photo of the order and we'll tell you what each date is and what has to happen before it. If you're thinking about disputing it, that's a legal decision with its own deadline — we'll give you the date and point you to a licensed paralegal rather than advise you on it ourselves.
How we handle it
One point of contact from the moment the order lands to the moment the City closes the file.
We read the order
Item by item, in the City's own words. Every numbered item becomes a line of work — no guessing, no paraphrasing. Paraphrasing an order is how the wrong thing gets fixed and the re-inspection fails.
We take the City on
We contact the building department and the officer who issued the order, and we keep at it until we have answers we can build from: what they want done, whether a permit is needed, what they want to see and how long they'll take. Municipal offices move at their own pace and a single call rarely settles it. Chasing them is our job, not yours.
We do the work
Scheduled backwards from your compliance date, with photographs of every order item before, during and after — the evidence the City asks for at the end.
We close the file
Final inspection passed, permit closed, then written notice to the officer with the photographs and the permit number — and we keep following up until the City confirms in writing that the order is cleared.
Two closures, not one.
This is where orders quietly stay open long after the work is finished.
The building department
Issues the permit and signs off the final inspection. When they're done, your permit is closed.
The property standards officer
A different person, in a different department, on a different timeline. Only they close your order.
Passing your final inspection does not clear the order. Someone has to go back to the officer with proof and ask for written confirmation. We do that as standard — and we don't call a job finished until it's in hand.
What's on yours?
These are the items we're called about most. Send us the order and we'll tell you what yours involves.
Three things we'll always tell you straight.
Tell you it complies
Only the City can say that. What we'll do is confirm with them what they want to see, in writing, and then hold ourselves to it.
Give you legal advice
Disputes, tenancies and anything registered on title go to a lawyer or paralegal. We give you your dates and nothing more.
Quote before we've asked
A number that doesn't survive the City's review isn't a quote. We find out what they actually want first, then price it.
What the finished work looks like.
Real jobs, photographed as they were handed over. No stock photography, no renderings.
Large-format porcelain bathroom
Book-matched slabs · mitred corners · continuous veining through the window revealFull-height large-format porcelain, set so the veining runs unbroken across the wall and back through the reveal. Large-format work is unforgiving — the substrate has to be dead flat before the first sheet goes up, and every cut shows.
Photographed at handover, before fixtures.
Kitchen — full replacement
Before and afterDated layout stripped back and rebuilt: new cabinetry, quartz counters, island, tile floor and lighting.
Bathroom — stripped and rebuilt
Before and afterTaken back to the studs and rebuilt with a tiled tub surround, glass shower enclosure and large-format floor.
Where we work
Cambridge is home. We work across Waterloo Region and out to Guelph and Brantford.
- Cambridge
- Kitchener
- Waterloo
- North Dumfries
- Wilmot
- Woolwich
- Wellesley
- Guelph
- Brantford
Straight answers, in writing.
- Peak Renovations Inc. — an Ontario corporation, in business since 2022.
- WSIB clearance and liability certificates provided before work starts, on every job.
- All work carried out under municipal building permits where a permit is required.
- One written quote, priced line by line, so you can see what you're buying. References available.
We quote what we can see and say so when we can't see everything — behind a wall, under a floor, inside a stack. If something turns up mid-job that changes the price, you hear it from us before the work happens, in writing, not on the final invoice.
Send us the order.
A photo of the document is enough to start. We'll read it, tell you what the dates on it mean, and book a free site visit.
Get a free quote